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Marble Surface

Purchase With Confidence!

All of our products come with a 1 year guarantee against product failure and manufacturer defects. All ZuweiUSA Guitars must pass a Detailed 45 point inspection before leaving our facility in Upstate NY. This assures you that you will receive a product that is, as described, and  truly ready to play out of the box.

The 45-point Inspection Checklist:

Storage & Packing Checks

  • Acclimation Process 55% Humidity

  • Inspect the case/gig bag 

  • Verify all contents & accessories

Cosmetics and Build Quality Checks

  • Inspect body & Internal Structure

  • Fingerboard 

  • Neck & neck joint

  • Inlays

  • Binding

  • Hardware

  • Strings

  • Headstock

  • Nut

  • Saddle

Hardware Checks

  • Tuning machines

  • Pickups

  • Neck Joint

  • Pickguard

  • Potentiometers

  • Switches

  • Output jack

  • Strap Holders

  • Trust rod cover

  • String trees

  • Battery

Electronics Test Checklist

  • Output jack test

  • Pickup switch Toggle

  • Potentiometers

  • Pickup splitting/tapping

  • Onboard tuner

  • Onboard effects

  • Onboard EQ

Playability Check

  • Check tuning machines

  • Stretch strings & tune to pitch

  • Neck relief

  • Pickup height

  • Action height

  • Set Intonation

  • Inspect frets

  • Tremolo system

  • Play test guitar w/bends

Tune and Polish

  • Tune guitar to pitch

  • Clean & Polish Instrument


  • Inspect packing material

  • Professionally Pack

  • Ship to your door


Zuwei USA Based Service Department

We back up our products with a certified USA based Service Department. Experienced in repairing all our products, and many others. Our Service Technicians are highly trained and complete the job fast, and correct the first time around.  Enjoy your gear, knowing its covered by ZuweiUSA!

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